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Pure Cycles

Warranty is activated with professional assembly. This can be any established bike shop that will be able to give you a receipt listing bicycle build/assembly for bicycle warranty or part install for coverage on parts and accessories.&#xA0; You can check out our full <a href="https://www.purecycles.com/pages/warranty-and-returns-1">warranty and returns policy here.</a>

Warranty is activated with professional assembly. This can be any established bike shop that will be able to give you a receipt listing bicycle build/assembly for bicycle warranty or part install for coverage on parts and accessories. You can check o

How do I activate my warranty?

Frequently Asked Questions

What is the rider weight limit for your bikes?

What is the largest tire width compatible with your Original Series Models?

What if I don't want to ride fixed gear on an Original Series?

How do I install a Pure Cycles bicycle rack?

Do you ship to (insert your country here)?

My bike was stolen, do you have my serial number?

Where are Pure Cycles made?

How long will my order take to arrive?

What pump do I need for my tubes/tires?

What size bike do I need?

Will the brake levers from my original fit on your other handlebar options?

What is the spoke size for my bike?

One of my wheels was stolen. Can I purchase a single wheel?

Where is the Stack and Reach information?

Is there a place I can test ride a bike?

I made a mistake on my order! What should I do?

I have a couple dings on the paint of my frame. Do you offer touch up paint?

Can I get a discount code?

My Volta is not charging. How do I get it to start charging again?

How to find and read the serial number on your bicycle

Can I run a tubeless setup on the Adventure AL

Recycling E-Bike Batteries

How can I get an update on my order's shipping status?

Do you sell touch up paint for bikes?

Do you have assembly guides for your bicycles?

How do I activate my warranty?Updated 2 years ago