Questions about your bike? An order? We got you.

Back to Home Page

Pure Cycles

<p>We offer handy install guides for our <a href="https://www.purecycles.com/blogs/bicycle-news/167396999-how-to-install-a-rear-rack?_pos=1&amp;_sid=1b723b657&amp;_ss=r" rel="noopener noreferrer" target="_blank">Adjustable Rear Rack</a>. <a href="https://www.purecycles.com/blogs/bicycle-news/rear-urban-rack-installation?_pos=3&amp;_sid=1b723b657&amp;_ss=r" rel="noopener noreferrer" target="_blank">Urban Rear Rack</a> and <a href="https://www.purecycles.com/blogs/bicycle-news/how-to-install-an-urban-rack?_pos=2&amp;_sid=1b723b657&amp;_ss=r" rel="noopener noreferrer" target="_blank">Urban Front Rack.</a></p>

We offer handy install guides for our Adjustable Rear Rack. Urban Rear Rack and Urban Front Rack.

How do I install a Pure Cycles bicycle rack?

Frequently Asked Questions

What is the rider weight limit for your bikes?

What is the largest tire width compatible with your Original Series Models?

What if I don't want to ride fixed gear on an Original Series?

Do you ship to (insert your country here)?

My bike was stolen, do you have my serial number?

Where are Pure Cycles made?

How long will my order take to arrive?

What pump do I need for my tubes/tires?

What size bike do I need?

Will the brake levers from my original fit on your other handlebar options?

How do I activate my warranty?

What is the spoke size for my bike?

One of my wheels was stolen. Can I purchase a single wheel?

Where is the Stack and Reach information?

Is there a place I can test ride a bike?

I made a mistake on my order! What should I do?

I have a couple dings on the paint of my frame. Do you offer touch up paint?

Can I get a discount code?

My Volta is not charging. How do I get it to start charging again?

How to find and read the serial number on your bicycle

Can I run a tubeless setup on the Adventure AL

Recycling E-Bike Batteries

How can I get an update on my order's shipping status?

Do you sell touch up paint for bikes?

Do you have assembly guides for your bicycles?

Bafang Go App

Bafang hub motor errors & warnings

How do I install a Pure Cycles bicycle rack?Updated 9 months ago