Questions about your bike? An order? We got you.

Back to Home Page

Pure Cycles

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our Original, Coaster and Urban Commuter models will all have Presta valves which will need to be inflated with a presta valve pump or a&#xA0;<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.purecycles.com/products/presta-valve-adapter-20105?_pos=1&amp;_sid=df376c857&amp;_ss=r">presta valve adapter</a><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;that will allow you to use any standard (schrader) pump or inflator. Even the one at the gas station! Our Pure City models will have standard valves and will not need an adapter.&#xA0;

Our Original, Coaster and Urban Commuter models will all have Presta valves which will need to be inflated with a presta valve pump or a presta valve adapter that will allow you to use any standard (schrader) pump or inflator. Even the one at the gas

What pump do I need for my tubes/tires?

Frequently Asked Questions

What is the rider weight limit for your bikes?

What is the largest tire width compatible with your Original Series Models?

What if I don't want to ride fixed gear on an Original Series?

How do I install a Pure Cycles bicycle rack?

Do you ship to (insert your country here)?

My bike was stolen, do you have my serial number?

Where are Pure Cycles made?

How long will my order take to arrive?

What size bike do I need?

Will the brake levers from my original fit on your other handlebar options?

How do I activate my warranty?

What is the spoke size for my bike?

One of my wheels was stolen. Can I purchase a single wheel?

Where is the Stack and Reach information?

Is there a place I can test ride a bike?

I made a mistake on my order! What should I do?

I have a couple dings on the paint of my frame. Do you offer touch up paint?

Can I get a discount code?

My Volta is not charging. How do I get it to start charging again?

How to find and read the serial number on your bicycle

Can I run a tubeless setup on the Adventure AL

Recycling E-Bike Batteries

How can I get an update on my order's shipping status?

Do you sell touch up paint for bikes?

Do you have assembly guides for your bicycles?

Bafang Go App

How do I order spare keys for my Pure Cycles FLUX E-Bike?

FLUX Quick Start Guide

FLUX rear light – moving from saddle to rack

Bafang hub motor errors & warnings

What pump do I need for my tubes/tires?Updated 18 days ago