Questions about your bike? An order? We got you.

Back to Home Page

Pure Cycles

<span id="isPasted" style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Each bicycle product page will have its own specific sizing chart under the sizing tab. This will allow you to match your height and standover height. Your local bike shop should also be able to size you up for the model you are interested in.&#xA0;<a href="https://www.youtube.com/watch?v=-2YaytAmxQI">We also have a video on sizing!</a>

Each bicycle product page will have its own specific sizing chart under the sizing tab. This will allow you to match your height and standover height. Your local bike shop should also be able to size you up for the model you are interested in. We als

What size bike do I need?

Frequently Asked Questions

What is the rider weight limit for your bikes?

What is the largest tire width compatible with your Original Series Models?

What if I don't want to ride fixed gear on an Original Series?

How do I install a Pure Cycles bicycle rack?

Do you ship to (insert your country here)?

My bike was stolen, do you have my serial number?

Where are Pure Cycles made?

How long will my order take to arrive?

What pump do I need for my tubes/tires?

Will the brake levers from my original fit on your other handlebar options?

How do I activate my warranty?

What is the spoke size for my bike?

One of my wheels was stolen. Can I purchase a single wheel?

Where is the Stack and Reach information?

Is there a place I can test ride a bike?

I made a mistake on my order! What should I do?

I have a couple dings on the paint of my frame. Do you offer touch up paint?

Can I get a discount code?

My Volta is not charging. How do I get it to start charging again?

How to find and read the serial number on your bicycle

Can I run a tubeless setup on the Adventure AL

Recycling E-Bike Batteries

How can I get an update on my order's shipping status?

Do you sell touch up paint for bikes?

Do you have assembly guides for your bicycles?

What size bike do I need?Updated 2 years ago