You've got questions, we've got answers!

• Do you ship to (insert your country here)?
• Where are Pure Cycles Bikes Made
• What are the top 3 most common assembly mistakes
• Everything you need to know about your bike's serial number
• Do you offer a discount if my bike was stolen?
• Is there a place I can test ride a bike?
• What to do if your bike gets stolen
• What is the largest tire I can fit on an Original Series
• What's the weight limit on Pure Cycles bikes?
• Bike in Box dimensions and info

Browse all articles

• How to Assemble your Electric Commuter Bike
• Getting Started with the E-Bike App
• Key Tips before you Ride your E-Bike
• Connecting to your E-Bike
• VOLTA Key Fob Setup
• Is it possible to ride E-Bike if I forgot my phone one day by accident or lost it?
• Troubleshooting E Bike GPS
• E-Bike Fender Installation
• Is it possible to check how much battery is left?
• Is it possible to turn on the lights manually without the auto light sensor kicking in?

Browse all articles